Data & Privacy

Privacy Policy

We are committed to protecting your personal data. This policy explains how BAYWAW Solar Energy collects, uses, and safeguards your information, in full compliance with GDPR.

Last updated: February 2026 — Compliant with GDPR (EU 2016/679) and French Data Protection Act

§1

Data Controller

BAYWAW Solar Energy SAS, with registered office at 12 Avenue de l'Énergie Solaire, 69000 Lyon, France, acts as the data controller for all personal data collected through this website. For any data-related enquiries, please contact: privacy@baywaw.com.

§2

Data We Collect

Contact Form

  • Full name
  • Email address
  • Phone number (optional)
  • Project type
  • Message content

Automatically Collected Data

  • IP address (anonymised)
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type and operating system
§3

Purpose & Legal Basis

PurposeLegal basis
Responding to contact enquiriesLegitimate interest (Art. 6(1)(f) GDPR)
Sending a quote or proposalPre-contractual measures (Art. 6(1)(b) GDPR)
Website analytics and improvementLegitimate interest (Art. 6(1)(f) GDPR)
Legal compliance and record-keepingLegal obligation (Art. 6(1)(c) GDPR)
§4

Data Retention

Contact form submissions are retained for a maximum of 36 months from the date of receipt. Website usage data is anonymised and aggregated after 13 months. If a contractual relationship is established, relevant data may be kept for the duration of the contract plus 5 years for legal compliance purposes.

§5

Data Sharing

BAYWAW Solar Energy does not sell, rent, or trade your personal data with third parties. We may share data with trusted service providers acting as data processors on our behalf (e.g., email delivery, CRM, analytics), subject to strict data processing agreements. We may also disclose data where required by law or court order.

§6

International Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data at the equivalent level required by GDPR.

§7

Your Rights

Right of access — Obtain a copy of all personal data we hold about you.
Right to rectification — Request correction of inaccurate or incomplete data.
Right to erasure — Request deletion of your data ("right to be forgotten").
Right to restriction — Ask us to limit the processing of your data.
Right to portability — Receive your data in a structured, machine-readable format.
Right to object — Object to processing based on legitimate interest at any time.
Right to withdraw consent — Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please email privacy@baywaw.com. We will respond within 30 days. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.

§8

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS/SSL), restricted internal access controls, and regular security assessments.

§9

Cookies

This website uses cookies to improve your browsing experience and analyse website traffic. For full details on the cookies we use and how to manage them, please read our Cookie Policy.

§10

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The date of the most recent revision is always shown at the top of this page. We encourage you to review this policy regularly.